This Privacy Policy applies to your use of the Kaia Ra website (this site), and all the services it provides. It explains what information we (Kaia Ra or the Company) collect, how we use that information, how we protect your privacy and the confidentiality of the collected information, and what you can do to opt-out of the information we’ve collected. If you have any questions or concerns about this policy, please contact us using the following email, privacy@kaiara.com. This privacy policy, however, does not apply to the practices of third parties that are not affiliated with Kaia Ra, but whose website, application or content can be accessed through this site. The privacy practices of those third parties are governed by their respective privacy policies.

Information We Collect

We collect the following types of information:

General Account Information

When you communicate with us through the site’s contact form, we require that you share your name and email. You can also communicate with the Company through email. You are solely responsible for whatever personal information you share with the Company through the contact form or any other medium.

Purchases and Billing Information

Kaia Ra has partnered with Shopify, Create Space, Amazon, Barnes and Noble, Sound Cloud, IngramSpark, Smashwords, House of Alia, and PayPal to enable You to safely and securely make payments for products and services purchased through this Site. When you pay for a service, these e-commerce platforms require that you provide them with personally identifiable information (PII), which may include your name, email address, phone number, and mailing address. We may use this information for internal marketing purposes, e.g. to inform You that there will be a live event in your area, but we never directly receive or handle any of your credit card information and we do not share your PII with any third parties.

SHARING OR DISCLOSING INFORMATION

Information about our customers is an important part of our business. We share customer information only in the following situations: 

1. We may respond to subpoenas, court orders, or other legal requirements, or seek to establish or exercise our legal rights or defend against legal claims. 

2. We believe it is necessary to disclose such information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of the site’s Terms of Use.

OTHER APPLICABLE PRIVACY POLICIES

The Company uses Shopify,( https://www.shopify.com/legal/privacy), Create Space, (https://www.createspace.com/Help/Rights/Privacy.jsp), Amazon, (https://www.amazon.com/gp/help/customer/display.html?nodeId=468496), Barnes and Noble (http://www.barnesandnoble.com/h/help/privacy-policy-complete), SoundCloud (https://soundcloud.com/pages/privacy), IngramSpark (http://www.ingramspark.com/privacy-policy), House of Alaia (https://www.shopify.com/legal/privacy) and PayPal (https://www.paypal.com/us/webapps/mpp/ua/privacy-full). Use of PII that you share with these processing vendors is governed by their respective privacy policies. The site also uses Google Analytics, which means that every time you view a page on the site, your browsers also send a request to Google, allowing Google to also collect cookies, pages viewed and computer information independent of our collection. Google’s use of this information is governed by its own privacy policy, https://www.google.com/policies/privacy/. Finally, we have installed a Facebook tracking conversion pixel. For Facebook’s explanation of how this feature works, see https://www.facebook.com/business/a/online-sales/conversion-tracking.

COOKIES, PAGES VIEWED AND COMPUTER INFORMATION

Kaia Ra may set and access cookies on your receiving device. We use cookies to improve your user experience on the site, if you configure your browser to ignore cookies it may affect the site’s functionality The site uses session cookies, which are erased when you close your browser and do not collect information from your computer. These cookies typically store information in the form of a session identification that does not personally identify you. The site also uses persistent cookies, which are stored on your hard drive until they expire (i.e. based on a set expiration date) or until you delete them. These cookies are used to collect information about you, such as your Web surfing behavior or preferences for a particular site. In addition, every time you view a page on the site, your browser sends some information about the requested page, such as the address of the page, and the language and format in which you would prefer to receive it, as well as information about your computer, such as its Internet protocol (IP) address, and the type and version of your browser and operating system.

YOUR CALIFORNIA PRIVACY RIGHTS

California law permits our customers who are California residents to request certain information regarding our disclosure of PII to third parties for their direct marketing purposes. We do not disclose personally identifiable information to third parties for their direct marketing purposes.

CHILDREN

The Company does not knowingly solicit any personally identifiable information from children under the age of 13. In addition, we do not knowingly obtain, retain or use information from anyone who indicates that he or she is under the age of 13.

CHOICE OF LAW

If any disputes arise between us regarding your use of the site, such disputes shall be resolved according to the laws of the State of California, without regard to its choice-of-law provisions and the relevant state and federal courts with jurisdiction closest to San Anselmo, shall have exclusive jurisdiction over all claims arising under or related to this Privacy Policy.

Changes to this Privacy Policy

In order to serve you better, we may change this Privacy Policy from time to time. If we change the policy, we will post the new policy at this same page address, with a prominent notification near the Privacy Policy link at the footer of each page. Your use of the site after a change in the Privacy Policy constitutes an acceptance of the revised policy.

Last updated: March 9, 2017.