Menu
For orders over $200 USD we are pleased to offer Free Standard Shipping within the continental USA (excluding overseas shipping to Hawaii, Alaska, and US territories).
Thank you for your understanding that the CV crisis has caused extreme shipping delays and missing packages with the USPS overseas shipping option. We now only offer Hawaii, Alaska, U.S. Territories, and all International Shipping options to be fulfilled with DHL. Continental US shipping with USPS is still available. Please Note: An international order may be subject to import duties and taxes, which are assessed during customs clearance in your country. These import charges are completely separate from your jewelry order and we have no way to predict or control any import fees that are incurred following your purchase.
Currently in-stock orders will ship out in 2-3 business days. Out of stock items may take 3-6 weeks to ship. Orders to the continental US will be shipped via USPS First Class or Priority with tracking unless you select an alternative.
We ship orders to all US states and territories, APO/FPO addresses most international countries and regions. For more information, please email us at [email protected]. Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii and US territories cannot be expedited.
shipping region / method | estimated delivery time | shipping cost |
|---|---|---|
Continental US / Orders under $200
USPS First Class with Tracking | 3-6 business days | $3.50 USD |
Continental US / Orders over $200
USPS First Class with Tracking | 3-6 business days | FREE! |
Continental US
Priority Shipping | 2-3 business days | $7.00 USD |
Continental US
Priority Express Shipping / Overnight | 1-2 business days | $20.00 USD |
International Shipping: CANADA
DHL with Tracking | 2-4 business days (shipping time does not include time in customs which we cannot predict) | $28.00-35.00 USD
Duties and taxes assessed by customs are the responsibility of the customer |
International Shipping: All other regions
DHL with Tracking | 2-4 business days (shipping time does not include time in customs which we cannot predict) | $30.00-58.00 USD
Duties and taxes assessed by customs are the responsibility of the customer |
As soon as your order has shipped you will receive an email notification with your tracking number from [email protected]. If you don’t see this email and wish to track your package, please try checking your spam folder or email us with your order number.
It is also important to note that International packages cannot be expedited. Depending on your country, customs may hold on to your package for clearance, and these times are unpredictable and shipping carriers are unable to provide information in regards to how long clearance will take. Note: An international order may be subject to import duties and taxes, which are assessed during customs clearance in your country. These import charges are completely separate from your jewelry order and we have no way to predict or control any import fees that are incurred following your purchase.
We accept returns and exchanges received within 10 days.
Your purchase will be refunded in the full amount, minus shipping costs, as long as merchandise is returned in its original condition with packaging. If you wish to return an item please email [email protected] for instructions. In your email please include your original order number. Customers will be responsible for return shipping costs.
Exchanges for different sizes or items are accepted as long as merchandise is returned in its original condition with packaging. If you wish to make an exchange, please email [email protected] for instructions. In your email please include your original order number, and desired exchange item and/or size with shipping address confirmation. Customers will be responsible for shipping costs to exchange an item.
As soon as we receive your original item we will ship your exchange item with a confirmation email. If we receive an item with visible signs of wear, we will be unable to accept it for a return or exchange. If you have any questions at all we are happy to assist you. Please email customer service [email protected] or call and we will do our best to assist you in 24-48 hours during normal business hours.
Receive our angel mail for important announcements about upcoming events, new releases, and special messages from Kaia Ra and the Team Angels.
© 2013 – 2023 RA-EL PUBLISHING, LLC | All Rights Reserved. | Kaia Ra®, The Sophia Code®, Le Code Sophia®, The Sophia Dragon Tribe®, The Sophia Dragons®, The Sophia Code Divine Feminine Christ Initiations®, Embody Your Sovereignty®, Sophia Circle Journeys®, and Sophia Circle Leadership® are the intellectual property and internationally registered trademarks of Ra-El Publishing, LLC. The Sophia Code Foundation is a recognized 501(c)3 organization registered in the state of Arizona. To learn more about the Foundation click here. REFUND POLICY | Exchange requests must be made within 7 days of purchase. We do not refund for any reason, instead we offer a store credit or exchange to be applied to any other online course program on our website. To qualify for an exchange or store credit, you must email us here within 7 days of initial enrollment. Exchange or store credit requests are considered on a case-by-case basis, and we reserve the right to deny an exchange. Because our curriculums and programs require significant human resources to enroll students, for all exchange requests granted, a 10% processing fee is assessed and deducted from the exchange or credit value. After the 7-day exchange period, no exchanges or store credits will be issued for any reason. *Jewelry and altar card sales are excluded from store credit purchases Disclaimer: No part of this site is intended to diagnose, treat, or cure any illness. Nothing on this site is to be construed as medical advice; Kaia Ra is not a doctor. Please discuss your personal health, including any options or ideas you may read on the internet (on this site or others) with your personal, qualified health practitioner before making changes to your diet or adjusting / discontinuing any medication. We are not responsible for any adverse outcomes associated with using or misconstruing advice or information on this site. Privacy Policy | Terms of Use.
