This Privacy Policy applies to your use of the Kaia Ra website (this site), and all the services it provides. It explains what information we (Kaia Ra or the Company) collect, how we use that information, how we protect your privacy and the confidentiality of the collected information, and what you can do to opt-out of the information we’ve collected. If you have any questions or concerns about this policy, please contact us using the following email, [email protected].

This privacy policy, however, does not apply to the practices of third parties that are not affiliated with Kaia Ra, but whose website, application or content can be accessed through this site. The privacy practices of those third parties are governed by their respective privacy policies.

​Other Applicable Privacy Policies
The Company uses:

• Amazon: https://www.amazon.com/gp/help/customer/display.html?nodeId=468496
• Barnes and Noble: http://www.barnesandnoble.com/h/help/privacy-policy-complete
• Easy Affiliate (Caseproof): https://easyaffiliate.com/privacy/  
• Google Tag Manager: https://policies.google.com/privacy?hl=fr-CA
• Gravity Forms: https://www.gravityforms.com/privacy/
• Gravity Stripe: https://zerozendesign.com/privacy-policy/
• Gravity Stripe Subscription Management https://zerozendesign.com/privacy-policy
• IngramSpark: http://www.ingramspark.com/privacy-policy
• Instagram: https://www.facebook.com/help/instagram/155833707900388
• Login and Shop as Customer: https://koala-apps.io/privacy-policy/
• MailChimp: https://mailchimp.com/legal/privacy/
• Memberpress: https://memberpress.com/privacy/
• PayPal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full ShipStation: https://www.shipstation.com/privacy-policy/
• Simple History: https://simple-history.com/privacy/
• SoundCloud: https://soundcloud.com/pages/privacy
• Stripe : https://stripe.com/fr/privacy#translation
• United Parcel Service: https://www.ups.com/us/en/help-center/legal-terms-conditions/privacy-notice.page
• Vimeo: https://vimeo.com/privacy
• WooCommerce: https://automattic.com/privacy/
• WordPress: https://fr.wordpress.org/about/privacy/
• WPEngine: https://wpengine.com/legal/privacy
• YouTube: https://policies.google.com/privacy

Use of PII that you share with these processing vendors is governed by their respective privacy policies.

The site uses Google Analytics and Google Tag Manager, which means that every time you view a page on the site, your browsers also send a request to Google, allowing Google to also collect cookies, pages viewed and computer information independent of our collection. Google’s use of this information is governed by its own privacy policy, https://www.google.com/policies/privacy/. We have installed a Facebook tracking conversion pixel. For Facebook’s explanation of how this feature works, see https://www.facebook.com/business/a/online-sales/conversion-tracking. You may install a Google Analytics and Google Tag Manager opt-out browser add-on by going here: https://tools.google.com/dlpage/gaoptout?hl=en-GB and for users of the Google Chrome browser, you may choose this option as well: https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh?hl=en. 

The site uses Zapier as a tool to help automate repetitive tasks between two or more apps without the use of code. When a particular event occurs in one app, Zapier tells another app to perform another action. https://zapier.com/help/account/data-management/data-privacy-at-zapier

The site uses QuickBooks Online, which has tools for accounting, inventory, payroll, tax filing, invoicing,  account tracking and reconciliation, expense management, budgeting, payment processing, and accounts receivable /payable management. https://quickbooks.intuit.com/ph/privacy/

This site also uses Simple History which tracks all changes made by administrators and users on the site. IPv4 and IPv6 addresses are anonymized and the IP addresses are anonymized to their network ID. Events in the log are stored for 60 days by default. Events older than 60 days are removed from the log: https://wordpress.org/plugins/simple-history/#for%20how%20long%20are%20events%20stored%3F. 

Information We Collect

​General Account Information
As is true of most other websites, we collect certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of our website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

In addition, when you communicate with us through the site’s contact form, we require that you share your name and email. You can also communicate with the Company through email. You are solely responsible for whatever personal information you share with the Company through the contact form or any other medium, and we will use the information only for lawful purposes, like internal marketing, performance of our contractual obligations, legitimate commercial interests, and compliance with our legal obligations.

When and How we Share Information with Others
Information about your purchases of Kaia Ra products and services are maintained in association with your membership or profile account. The personal information that the Company collects from you is stored in one or more databases hosted by third parties. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, we engage third parties to mail products or written materials that you may have purchased.

Purchases and Billing Information
Kaia Ra has partnered with various ecommerce and other fulfillment platforms, as more fully set forth above in the Other Applicable Privacy Policies section, to enable You to safely and securely make payments for products and services purchased through this Site. When you pay for a service, these e-commerce platforms require that you provide them with personally identifiable information (PII), which may include your name, email address, phone number, and mailing address. Where we receive this information, we may use it for lawful purposes, such as performance of our contractual obligations, legitimate commercial interests (e.g. marketing), and compliance with our legal obligations. We never directly receive or handle any of your credit card information, and we do not share your PII with any third parties.

Sharing or Disclosing Information
Information about our customers is an important part of our business. We do not otherwise reveal your personal data to non-Company persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with Kaia Ra-hosted and co-sponsored conferences; (3) the information is provided to comply with the law (for example, to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our members and Site visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

The Company website uses interfaces with social media sites, including Facebook, https://www.facebook.com/policy.php; and Instagram, https://help.instagram.com/519522125107875. If you choose to “like” or share information from the Kaia Ra website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your site visit to your personal data.

​Cookies, Pages Viewed and Computer Information
Kaia Ra may set and access cookies on your receiving device. We use cookies to improve your user experience on the site, if you configure your browser to ignore cookies it may affect the site’s functionality. The site uses session cookies, which are erased when you close your browser and do not collect information from your computer. These cookies typically store information in the form of a session identification that does not personally identify you. The site also uses persistent cookies, which are stored on your hard drive until they expire (i.e. based on a set expiration date) or until you delete them. These cookies are used to collect information about you, such as your Web surfing behavior or preferences for a particular site. In addition, every time you view a page on the site, your browser sends some information about the requested page, such as the address of the page, and the language and format in which you would prefer to receive it, as well as information about your computer, such as its Internet protocol (IP) address, and the type and version of your browser and operating system. Please see our cookie notice for more specifics about the use of cookies on our site.

Security of your Information
To help protect the privacy of data and personally identifiable information you transmit through use of this Site, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.

Data Storage and Retention
Your personal data is stored by the Company on its servers, and on the servers of the cloud-based database management services that the Company engages. Your data is retained for the duration of your business relationship with Kaia Ra, and for a period of time thereafter to allow you to recover accounts if you decide to renew, to analyze the data for the Company’s own operations, and for historical and archiving purposes. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact [email protected].

Your California Privacy Rights
California law permits our customers who are California residents to request certain information regarding our disclosure of PII to third parties for their direct marketing purposes. We do not disclose personally identifiable information to third parties for their direct marketing purposes.

​Children
The Company does not knowingly solicit any personally identifiable information from children under the age of 13. In addition, we do not knowingly obtain, retain or use information from anyone who indicates that he or she is under the age of 13.

​Choice of Law
If any disputes arise between us regarding your use of the site, such disputes shall be resolved according to the laws of the State of Arizona, USA, without regard to its choice-of-law provisions and the relevant state and federal courts with jurisdiction closest to Phoenix, shall have exclusive jurisdiction over all claims arising under or related to this Privacy Policy.

​Changes to this Privacy Policy
In order to serve you better, we may change this Privacy Policy from time to time. If we change the policy, we will post the new policy at this same page address and we will clear our servers of any previously provided consent. You will be asked to opt-in and reaffirm your consent when you return to this website.

​Last updated: March 2, 2023